INFORMATION AND COMMUNICATION TECHNOLOGIES MANAGING THE QUALITY OF EDUCATIONAL ACTIVITIES OF A UNIVERSITY
Keywords:information and communication technologies, automated control system, quality management system, institution of higher education, quality assurance system of educational activities, management of education quality
AbstractThe article highlights the results of the practical application of modern information and communication technologies in the management of institutions of higher education on the example of the Kyiv National University of Technology and Design (KNUTD). The constituents of the quality management system of educational activity are considered. The subsystems of the automated control system of educational activity of the university have been characterised and analysed. The key elements of the information systems use dare the following electronic databases: students and their academic performance; results of employment; students’ satisfaction with educational programs; distribution of the teaching load; teachers’ performance; learning and teaching resources, facilities, equipment and their cost; other indicators of university activity. In addition to the popular application packages, such as “iZETA”, "The System of Financially-Oriented Management of Higher Education Institutions", and "Anti-Plagiarism", the software products developed by KNUTD are described. Namely, the "Schedule" package allows one to form directories focused on the drawing up of class schedules which are accessible to all divisions. The software "Electronic Journal" provides monitoring of learning outcomes and prompt response to the failure of individual students; it serves for the formation of final control mark sheets, the evaluation of academic success rates of university students, etc. The electronic rating system "RTS rating" is used for the evaluation of research and teaching staff activity according to the results of their work in the reported year. The modular environment of the University's educational process, based on the Moodle distance learning platform, is described. It accumulates the teaching and methodological support necessary for conducting educational activities. The results of the research are of practical value since the implementation of the considered software products is capable of improving the quality and effectiveness of the management of educational activities of higher education institutions.
O. B. Morhulets, “Management of a Higher Education Institution as a Market Participant: a Monograph”. Кyiv, Ukraine: KNUTD, 2017. (in Ukrainian).
I. M. Hryshchenko, T. M. Vlasyuk, and D. A. Makatyora, “Methodical approaches to attractiveness assessment of a higher educational institution”, Actual Problems of Economics, vol. 153, no. 3, pp. 155-159, 2014. (in Ukrainian).
I. M. Gryshchenko, “Factors enhancing the efficiency of education activity of higher education institutions in Ukraine”, Actual Problems of Economics, vol. 177, no. 3, pp. 134-141, 2016. (in Ukrainian).
S. O. Karpliuk, and T. A. Vakaliuk, “Review of Software Functional Opportunities for Managing Educational Process of Higher Education”, Informatsiini tekhnolohii i zasoby navchannia, vol. 65, no. 3. pp. 262-276, 2018. [online]. Available: https://journal.iitta.gov.ua/index.php/itlt/article/view/1961/1341.(in Ukrainian)
O. P. Vorobyova, “Quality Assurance of E-learning in the European Higher Education Area”, Informatsiini tekhnolohii i zasoby navchannia, vol. 64, no. 2, pp. 245–252, 2018. [online]. Available: https://journal.iitta.gov.ua/index.php/itlt/article/view/1951/1322 (in Ukrainian)
K. Kear, et al.,Quality Assessment for E-learning: a Benchmarking Approach (Third edition). Maastricht: European Association of Distance Teaching Universities, 2016. [online]. Available: http://oro.open.ac.uk/47597/1/E-xcellence_manual_2016_third_edition.pdf. (in English)
T. B. Poyasok, and O. I. Bespartochna, “Arrangement of Pedagogical Interaction Among the Education Process Participants in Computer-Oriented Educational Environment of a Higher Education Institution”, Informatsiini tekhnolohii i zasoby navchannia, vol. 67, no. 5, pp. 199–219, 2018. [online]. Available: https://journal.iitta.gov.ua/index.php/itlt/article/view/2110/1388. (in Ukrainian)
S. V. Petrenko, “Optimization and Analysis of the Results of Using LMS Moodle in the Mixed Learning System in University”, Informatsiini tekhnolohii i zasoby navchannia, vol. 61, no. 5, pp. 140-150, 2017. [online]. Available: https://journal.iitta.gov.ua/index.php/itlt/article/view/1795/1249 (in Ukrainian)
O. Glazunova, O. Kuzminska, T. Voloshyna, T. Sayapina, and V. Korolchuk,“E-environment based on Microsoft SharePoint for the organisation of group project work of students at higher education institutions”, Informatsiini tekhnolohii i zasoby navchannia, vol. 62, no 6, pp. 98-113, 2017. [online]. Available: https://journal.iitta.gov.ua/index.php/itlt/ article/view/1837/1283. (in Ukrainian).
V. H. Hrytsenko, “Efficiency Criteria of the Information-Analytical Control System Creation and Implementation in the University Educational Process”, Informatsiini tekhnolohii i zasoby navchannia, vol. 61, no. 5, pp. 233-244, 2017. [online]. Available: https://journal.iitta.gov.ua/index.php/itlt/article/view/1805/1251. (in Ukrainian)
O. S. Tovkanets, “Strategic Directions of Information and Communication Technologies Development in the High European School at the Beginning of the XXI Century”, Informatsiini tekhnolohii i zasoby navchannia, vol. 66, no. 4, pp. 14-23, 2018. [online]. Available: https://journal.iitta.gov.ua/index.php/itlt/article/view/2118/1369. (in Ukrainian)
O. B. Morgulets, “Modernizationofuniversitymanagementsystem”, Bulletin of KNUTD, Series: Economics, Special Issue: Effectiveness of Organizational and Economic Mechanism for Innovative Development of Higher Education: Materials of the VII International Scientific and Practical Conference (October 6, 2017, Kyiv), pp. 389-395, 2017. (in Ukrainian).
University of Economics and Trade. [online]. Available: http://www.izeta.puet.edu.ua(in Ukrainian). Accessed on: January 08, 2019. (in Ukrainian).
T. M. Derkach, “Theoretic and Methodological Basics of Training of Future Specialists of Chemical Specialities Using Information Technology”. Dnipropetrovsk, Ukraine: Art-Press, 2013. (in Ukrainian).
How to Cite
Authors who publish in this journal agree to the following terms:
- Authors hold copyright immediately after publication of their works and retain publishing rights without any restrictions.
- The copyright commencement date complies the publication date of the issue, where the article is included in.
- Authors grant the journal a right of the first publication of the work under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0) that allows others freely to read, download, copy and print submissions, search content and link to published articles, disseminate their full text and use them for any legitimate non-commercial purposes (i.e. educational or scientific) with the mandatory reference to the article’s authors and initial publication in this journal.
- Original published articles cannot be used by users (exept authors) for commercial purposes or distributed by third-party intermediary organizations for a fee.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) during the editorial process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (see this journal’s registered deposit policy at Sherpa/Romeo directory).
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Post-print (post-refereeing manuscript version) and publisher's PDF-version self-archiving is allowed.
- Archiving the pre-print (pre-refereeing manuscript version) not allowed.