QUALITY ASSURANCE OF E-LEARNING IN THE NORTH AMERICAN HIGHER EDUCATION AREA

Authors

DOI:

https://doi.org/10.33407/itlt.v84i4.3862

Keywords:

e-learning, quality of higher education in USA and Canada, quality assurance of e-learning, North American Higher Education Area

Abstract

The article analyzes the international experience of quality assurance in higher education in the format of e-learning within the North American Higher Education Area (USA and Canada) and presents the proposals for improving activities in this field in Ukraine. The approaches to quality assurance in e-learning in the North American Higher Education Area via self-assessment, external assessment and accreditation have been identified. Institutional and programme accreditation processes and procedures conducted by the Distance Education Accrediting Commission (DEAC), Approved Quality Curriculum (AQC), Canada's Association of IT Professionals (CIPS) were reviewed. AQC’s and CIPS’s training programmes for volunteers-evaluators of e-learning study programmes have been analyzed. It is determined that there are the common approaches to e-learning quality assurance: keeping a certain periodicity in the self-assessment procedure; mandatory assessing current, new and modified curricula; conducting surveys among students; involving external experts in the assessment; publishing assessment results. It is noted that the authorities of the countries within the North American Higher Education Area develop a public policy in higher education and exercise control over its implementation. The governments also control the provision of constitutional rights and non-discrimination in all its manifestations in the education sector. It is worth noting that University autonomy, lack of administrative accountability and mandatory methodical instructions, active cooperation with public and professional associations leads to the creating effective educational initiatives, improving students' professional competences as well as increasing competitiveness of the Universities themselves and, as a consequence, higher education systems at all. The necessity to encourage higher education institutions into international accreditation and study programmes modernization in accordance with international standards of e-learning has been determined.

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Author Biographies

Oksana P. Vorobyova, Institute of Higher Education of the NAES of Ukraine

PhD in Public Administration, Senior Researcher at the Department of Quality Assurance in Higher Education

Volodymyr I. Lugovyi, Institute of Higher Education of the NAES of Ukraine

Doctor of Sciences (Dr. Hab.) in Education, Professor, the NAESU’ First Vice-President, Chief Researcher at the Department for Research Activity of Universities

Zhanneta V. Talanova, Institute of Higher Education of the NAES of Ukraine

Doctor of Sciences (Dr. Hab.) in Education, Associated Professor, Head of the Department of Quality Assurance in Higher Education

References

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REFERENCES (TRANSLATED AND TRANSLITERATED)

Improving and modernizing education. [Online]. Available: https://eur-lex.europa.eu/legal-content/EN/TXT/?qid=1481206862153&uri=COM:2016:941:FIN Accessed on: January 24, 2019. (in English).

Education and Training. [Online]. Available: https://ec.europa.eu/education/policy/strategic-framework/expert-groups/digital-skills-competences_en Accessed on: January 22, 2019. (in English).

R. Ismail, F. Safieddine, A. Jaradat, E-university delivery model: handling the evaluation process. Business process management journal, 25(7), pp. 1633–1646, 2019 doi: 10.1108/BPMJ-10-2018-0281. (in English).

S. A. Anwar, M. S. Sohail, M. Sadiq, A. R. Meera, Quality assurance dimensions for e-learning institutions in Gulf countries. Quality assurance in education, 28(4), pp. 205-217, 2020, doi: 10.1108/QAE-02-2020-0024. (in English).

M. I. Santally, Y. B. Rajabalee, R. K. Sungkur, M. I. Maudarbocus, W. Greller, Enabling continuous improvement in online teaching and learning through e-learning capability and maturity assessment. Business process management journal, 26(6), pp. 1686 – 1707, 2020, doi: 10.1108/BPMJ-11-2018-0335. (in English).

H. M. W. Rasheed, Y. Q. He, J. Khalid, H. M. U. Khizar, S. Sharif, The relationship between e-learning and academic performance of students. Journal of public affairs. e2492. doi: 10.1002/pa.2492. (in English).

V. Tsabedze, M. Ngoepe, A framework for quality assurance for archives and records management education in an open distance e-learning environment in Eswatini. International journal of information and learning technology, 38(1), pp.91-102, 2021, doi: 10.1108/IJILT-03-2020-0033. (in English).

N. S. Pedro, S. Kumar, Institutional Support for Online Teaching in Quality Assurance Frameworks. Online learning, 24(3), pp.50-66, 2020, doi: 10.24059/olj.v24i3.2309. (in English).

J. Vagarinho, Quality in e-learning: what should contain the definition? Revista edapeci-educacao a distancia e praticas educativas comunicacionais e interculturais, 20(1), pp.103-118,2020, doi: 10.29276/redapeci.2020.20.113046.103-118. (in English).

J. P. Vagarinho, M. Llamas-Nistal, Process-Oriented Quality in e-Learning: A Proposal for a Global Model. IEEE ACCESS, 8, pp. 13710 – 13734, 2020, doi: 10.1109/ACCESS.2020.2965619. (in English).

A. Naim, F. Alahmari, Reference Model of E-learning and Quality to Establish Interoperability in Higher Education Systems. International journal of emerging technologies in learning, 15(2), pp.15-28, 2020, doi: 10.3991/ijet.v15i02.11605.(in English).

F. Eftekhari, H. Nikram, A. Beshkar, S. Chokami, Rabbani, Nafardavoodi, B. J. Gharibshah, Implementing the future of learning environments. 14th international technology, learning and develjpment (INTED2020), pp.4437- 4447, 2020 (in English).

R. Ismail, F. Safieddine, A. Jaradat, E-university delivery model: handling the evaluation process. Business process management journal, 25(7), pp.1633 – 1646, 2019, doi: 10.1108/BPMJ-10-2018-0281. (in English).

M. L. Torres-Barzabal, M. del Pilar Ortiz-Calderon, M. D. Barcia-Tirado, Quality Indicators for Auditing on-Line Teaching in European Universities. Techtrends, 63(3), pp. 330 – 340, 2019, doi: 10.1007/s11528-018-0365-7. (in English).

V. Yu. Bykov & M. P. Shyshkina (2018), The conceptual basis of the university cloud-based learning and research environment formation and development in view of the open science priorities. Information Technologies and Learning Tools. vol 68. no.6. pp. 1 – 18, doi:10.33407/itlt.v68i6.2609. (in English)

Database of Accredited Postsecondary Institutions and Programs. [Online]. Available: https://ope.ed.gov/dapip/#/home. Accessed on: February 02, 2019. (in English)

College Navigator. [Online]. Available: https://nces.ed.gov/collegenavigator/ https://ope.ed.gov/dapip/#/home. Accessed on: February 04, 2019. (in English).

Accreditation in the United States. [Online]. Available: https://www2.ed.gov/admins/finaid/accred/accreditation_pg2.html. Accessed on: February 04, 2019. (in English).

DEAC History. [Online]. Available: https://www.deac.org/Discover-DEAC/DEAC-History.aspx. Accessed on: February 10, 2019. (in English).

Strategic plan. [Online]. Available: https://www.deac.org/UploadedDocuments/Discover-DEAC/052118_strategic_plan.pdf. Accessed on: February 10, 2019. (in English).

About-Accreditation [Online]. Available: https://www.deac.org/Discover-DEAC/About-Accreditation.aspx. Accessed on: February 11, 2019. (in English).

DEAC Accreditation Handbook. [Online]. Available: https://www.deac.org/UploadedDocuments/2017-Handbook/2017-DEAC-Accreditation-Handboook.pdf. Accessed on: February 10, 2019. (in English).

Apply-to-Volunteer. [Online]. Available: https://www.deac.org/Volunteers/Apply-to-Volunteer.aspx. Accessed on: February 12, 2019. (in English).

Code-of-Conduct [Online]. Available: https://www.deac.org/Volunteers/Code-of-Conduct.aspx. Accessed on: February 18, 2019. (in English).

Approved Quality Curriculum. [Online]. Available: https://www.deac.org/AQC/Frequently-Asked-Questions.aspx. Accessed on: February 18, 2019. (in English).

About-the-AQC. [Online]. Available: https://www.deac.org/AQC/About-the-AQC.aspx. Accessed on: February 20, 2019. (in English).

Universities Canada. [Online]. Available: https://www.univcan.ca/universities/quality-assurance/faqs-on-quality-assurance/ Accessed on: February 20, 2019. (in English).

Quality assurance principles. [Online]. Available: https://www.univcan.ca/universities/quality-assurance/quality-assurance-principles/ Accessed on: February 06, 2019. (in English).

Canada’s Association of I.T. Professionals. [Online]. Available: http://www.cips.ca/node/2215. Accessed on: February 10, 2019. (in English).

Accreditation Outside of Canada. [Online]. Available: http://www.cips.ca/node/2225. Accessed on: February 12, 2019. (in English).

Published

2021-09-28 — Updated on 2021-09-28

How to Cite

Vorobyova О. П., Lugovyi В. І., & Talanova Ж. В. (2021). QUALITY ASSURANCE OF E-LEARNING IN THE NORTH AMERICAN HIGHER EDUCATION AREA. Information Technologies and Learning Tools, 84(4), 285–301. https://doi.org/10.33407/itlt.v84i4.3862

Issue

Section

ICT in the management of education