USE OF DIGITAL VIDEO COMMUNICATION PLATFORMS FOR ORGANIZING PSYCHOLOGICAL COUNSELING ONLINE
DOI:
https://doi.org/10.33407/itlt.v92i6.4908Keywords:
online counseling, digital technologies, online communication, Certification training, practical psychologistAbstract
The article considers approaches to the modern communication construction and the organization of online counseling by a practical psychologist in a general secondary education institution due to conditions of quarantine restrictions and martial law. The ways of professional functions realization in synchronous interaction with use of web applications by the psychologist are offered. Significant differences between face-to-face and online counseling, which should be taken into account by specialists in providing services, are described. The peculiarities of using synchronous and asynchronous communication platforms for providing online high-quality psychological assistance to participants in the educational process are outlined. The work specifics of practical psychologists in the institution of general secondary education, the main tasks of individual and group process for online counseling are determined. The focus is on the practical psychologist's use of video platforms and applications as a tool for organizing the online counseling process. The realization of the author 's program of the practical psychologists advanced training in the synchronous mode of training is described. According to the results of the participants survey, it is found out that working conditions in the mode of synchronous communication set a new opinions, knowledge, skills, abilities, habits, change the level of professional competence and expand the scope of professional skills. The adaptation of the offline psychological counseling process to the conditions of its online conduct is outlined, which takes into account the peculiarities of the digital technologies integration into the cognitive and social system of the individual, which determines the digital expansion of communication. It has been found that in the process of modern online consultation using the capabilities of video communication platforms, the key dimensions of digital socialization of the individual are the mixed reality and virtuality of communication.
Downloads
References
The social enterprise in a world disrupted, “Deloitte 2021 Global Human Capital Trends Report”, THE 2021 Global Human Capital Trends. [Електронний ресурс]. Доступно: https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2021/social-enterprise-survive-to-thrive.html. Дата звернення: Лют, 16, 2022.
G.E.Schaffer, E.M. Power, A.K. Fisk, T.L.Trolian, “Beyond the four walls: The evolution of school psychological services during the COVID-19 outbreak”, Psychol. Sch., 2021, 58, 1246-1265. [Електронний ресурс]. Доступно: https://onlinelibrary.wiley.com/doi/epdf/10.1002/pits.22543. Дата звернення: Лют, 16, 2022.
В.Ю.Меновщиков, Психологическое консультирование и психотерапия в Интернете, М.: Спутник, с. 172, 2010.
Т.А. Вілюжаніна “Особливості психологічного консультування в Інтернеті” (з досвіду роботи), Актуальні проблеми психології: Збірник наукових праць Інституту психології імені Г.С. Костюка НАПН України, Том 7, Екологічна психологія. Випуск 33, 2013, с. 61-71.
О. М. Спірін, К. Р. Колос, “Технологія організації масового дистанційного навчання учнів в умовах карантину на базі платформи Moodle”, Інформаційні технології і засоби навчання, 79(5), с. 29-58, 2020. [Електронний ресурс]. Доступно: https://journal.iitta.gov.ua/index.php/itlt/article/view/4090. Дата звернення: Лют, 16, 2022.
Л.А. Кльоц, Л.Л. Фамілярська, “Організація проектної діяльності психологів у закладах післядипломної освіти з використанням хмарних сервісів Google”, Неперервна професійна освіта: теорія і практика, №3-4, с. 78–83, 2019.doi: https://doi.org/10.28925/1609-8595.2018.3-4.7883. Дата звернення: Лют, 16, 2022.
O. Y. Antonova, L.L. Familiarska, “Study of the development of the teacher’s information and communication mobility within the system of postgraduate education”, Zhytomyr Ivan Franko state university journal. Рedagogical sciences, № 1(96), с. 58-65, 2019. [Електронний ресурс]. Доступно: http://pedagogy.visnyk.zu.edu.ua/article/view/pedagogy.1%2896%29.2019.58-65. Дата звернення: Лют, 16, 2022.
Н.В. Морзе, О.Г. Глазунова, “Формування й оцінювання ІК-компетентностей науково-педагогічних працівників в умовах впровадження дистанційних технологій” Інформаційні технології і засоби навчання, №6 (32), 2012. [Електронний ресурс]. Доступно: https://journal.iitta.gov.ua/index.php/itlt/article/view/758. Дата звернення: Лют, 16, 2022.
C. Mccord , P. Bernhard , M. Walsh , C. Rosner , K. Console , “A consolidated model for telepsychology practice”, J. Clin. Psychol. № 76, 2020, 1060-1082. [Електронний ресурс]. Доступно: https://onlinelibrary.wiley.com/doi/epdf/10.1002/jclp.22954. Дата звернення: Лют, 16, 2022.
В. М. Мицько, “Специфіка дистанційного психологічного консультування в мережі Інтернет”, Науковий вісник Львівського державного університету внутрішніх справ. серія психологічна, Вип. 1, с. 68-80, 2011. [Електронний ресурс] Доступно: http://nbuv.gov.ua/UJRN/Nvldu_2011_1_8. Дата звернення: Лют, 16, 2022.
K. Saurabh, S. Ranjan, “Compliance and Psychological Impact of Quarantine in Children and Adolescents due to Covid-19 Pandemic”, Indian J. Pediatr. №87, 2020, 532-536. [Електронний ресурс] Доступно: https://link.springer.com/content/pdf/10.1007/s12098-020-03347-3.pdf. Дата звернення: Лют, 16, 2022.
О.М. Щедринская, М.А. Бебчук, “Онлайн-консультирование через призму профессиональной этики: проблемы и решения”, Консультативная психология и психотерапия, Т. 28, № 3, с. 84-99, 2020. [Електронний ресурс] Доступно: https://psyjournals.ru/files/115997/cpp_2020_n3_Shchedrinskaya_Bebchuk.pdf. Дата звернення: Лют, 16, 2022.
A.J. Wright, J.L. Mihura, H. Pade, D.M. Mccord, “Guidance on psychological tele-assessment during the COVID-19 crisis”, American Psychological Association, May 1, 2020. [Електронний ресурс] Доступно: http://www.apaservices.org/practice/reimbursement/health-codes/testing/tele-assessment-covid-19. Дата звернення: Лют, 16, 2022.
L. Johnson, R. Smith, J. Smythe, R.Varon, “Challenge-Based Learning: An Approach for Our Time”. Austin, Texas: The New Media Consortium. April 17, 2019. [Електронний ресурс] Доступно: https://files.eric.ed.gov/fulltext/ED505102.pdf. Дата звернення: Лют, 16, 2022.
P. Salza, P. Musmarra, F. Ferrucci, “Agile Methodologies in Education. A Review”, Agile and Lean Concepts for Teaching and Learning, №1, pp. 25-45, 2019. [Електронний ресурс] Доступно: https://www.researchgate.net/publication/328516721_Agile_Methodologies_in_Education_A_Review_Bringing_Methodologies_from_Industry_to_the_Classroom. Дата звернення: Лют, 16, 2022.
S. Liu, L.Yang, C. Zhang, “Online mental health services in China during the COVID-19 outbreak”, The Lancet Psychiatry. №7(4), 17-8, 2020. [Електронний ресурс] Доступно: https://doi.org/10.1016/S2215-0366(20)30077-8. Дата звернення: Лют, 16, 2022.
Y. Xiang, Y.Yang, Li W., “Timely mental health care for the 2019 novel coronavirus outbreak is urgently needed”, The Lancet Psychiatry, №7(3), 228-229, 2020. [Електронний ресурс]. Доступно: https://doi.org/10.1016/S2215-0366(20)30046-8. Дата звернення: Лют, 16, 2022.
C. A. Xiao, “Novel Approach of Consultation on 2019 Novel Coronavirus (COVID-19)-Related Psychological and Mental Problems: Structured Letter Therapy”. Psychiatry Investig. № 17(2), 175-6, 2020. [Електронний ресурс]. Доступно: https://www.ncbi.nlm.nih.gov/pubmed/32093461. Дата звернення: Лют, 16, 2022.
А. Gandolfi , “Planning of school teaching during Covid-19”, Physica D, vol. 415, 2021. [Електронний ресурс]. Доступно: https://reader.elsevier.com/reader/sd/pii/S0167278920305170?token=6ECA4B19143ED0315A860D50B5CDD1A1939D23529BBDB7A4DF0D89BF1A8C1E488C8479C710585FFB414CB6483D032246&originRegion=eu-west-1&originCreation=20220217123857. Дата звернення: Лют, 16, 2022.
A. Memon, A. Rigole, T. Nakashian, W. Taulo, C. Chávez, S. Mizunoya, “COVID-19: How prepared are global education systems for future crises?”, Innocenti Research Briefs, № 21, 2020, [Електронний ресурс]. Доступно: https://www.unicef-irc.org/publications/1138-covid-19-how-prepared-are-global-education-systems-for-future-crises.html. Дата звернення: Лют, 16, 2022.
REFERENCES (TRANSLATED AND TRANSLITERATED)
“The social enterprise in a world disrupted”, THE 2021 Global Human Capital Trends. [Online]. Available: https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2021/social-enterprise-survive-to-thrive.html. (in English).
G.E. Schaffer, E.M. Power, A.K. Fisk, T.L.Trolian, “Beyond the four walls: The evolution of school psychological services during the COVID-19 outbreak”, Psychol. Sch., 2021, 58, 1246-1265. [Online]. Available: https://onlinelibrary.wiley.com/doi/epdf/10.1002/pits.22543. (in English).
V.Yu. Menovshchikov, “Psychological counseling and psychotherapy on the Internet”, M.: Sputnik, 172 p. 2010. (in Ukrainian).
T.A. Vilyuzhanina, “Peculiarities of psychological counseling on the Internet” (from work experience), Actual problems of psychology: Collection of scientific works of the GS Institute of Psychology. Kostyuk NAPS of Ukraine, Volume 7, Environmental Psychology. vol. 33, 2013. pp. 61-71. (in Ukrainian).
K.R. Kolos, “Technology for organization of distance learning for students in quarantine conditions on the basis of the Moodle platform”, Information Technologies and Learning Tools, 79(5), 29-58. [Online]. Available: https://journal.iitta.gov.ua/index.php/itlt/article/view/4090/1705. (in Ukrainian).
L.A. Klets, L.L. Familyarska, “Organization of project activities of psychologists in postgraduate education institutions using cloud services Google”, Continuing professional education: theory and practice, №3-4, pp.78–83, 2019. doi: https://doi.org/10.28925/1609-8595.2018.3-4.7883. (in Ukrainian).
O. Y. Antonova, L.L. Familiarska, “Study of the development of the teacher’s information and communication mobility within the system of postgraduate education”, Zhytomyr Ivan Franko state university journal. Рedagogical sciences, № 1(96), с. 58-65, 2019. [Online]. Available: http://pedagogy.visnyk.zu.edu.ua/article/view/pedagogy.1%2896%29.2019.58-65. (in English).
N.V. Morse, O.G. Glazunova, “Formation and assessment of IC-competencies of scientific and pedagogical workers in the conditions of introduction of remote technologies”, №6 (32), 2012. [Online]. Available: https://journal.iitta.gov.ua/index.php/itlt/article/view/758 (in Ukrainian).
C. Mccord, P.Bernhard , M.Walsh , C.Rosner , K.Console , “A consolidated model for telepsychology practice”, J. Clin. Psychol. no. 76, 2020, 1060-1082. [Online]. Available: https://onlinelibrary.wiley.com/doi/epdf/10.1002/jclp.22954. (in English).
V.M. Mytsko, “Specifics of remote psychological counseling on the Internet”, Scientific Bulletin of Lviv State University of Internal Affairs. Psychological series., vol. 1. pp. 68-80, 2011. [Online]. Available: http://nbuv.gov.ua/UJRN/Nvldu_2011_1_8. (in Ukrainian).
K. Saurabh, S. Ranjan, “Compliance and Psychological Impact of Quarantine in Children and Adolescents due to Covid-19 Pandemic”, Indian J. Pediatr. №87, 2020, 532-536. [Online]. Available: https://link.springer.com/content/pdf/10.1007/s12098-020-03347-3.pdf. (in English).
O.M. Shchedrinska, M.O. Bebchuk, “Online counseling through the prism of professional ethics: problems and solutions”, Counseling Psychology and Psychotherapy, T.28, no. 3, pp. 84-99, 2020. DOI: https://doi.org/10.17759/cpp.2020280306 (in Russian).
A.J. Wright, J.L.Mihura, H. Pade, D.M.Mccord, “Guidance on Psychological Tele-Assessment during the COVID-19 Crisis”, American Psychological Association (APA): Washington, DC, USA, 2020. [Online]. Available: https://www.apaservices.org/practice/reimbursement/health-codes/testing/tele-assessment-covid-19. (in English).
L. Johnson, R. Smith, J. Smythe, R. Varon, “Challenge-Based Learning: An Approach for Our Time”. Austin, Texas: The New Media Consortium. April 17, 2019. [Online]. Available: https://files.eric.ed.gov/fulltext/ED505102.pdf. (in English).
P.Salza, P. Musmarra, F. Ferrucci, “Agile Methodologies in Education. A Review”, Agile and Lean Concepts for Teaching and Learning, no.1, pp. 25-45, 2019. [Online]. Available: https://www.researchgate.net/publication/328516721_Agile_Methodologies_in_Education_A_Review_Bringing_Methodologies_from_Industry_to_the_Classroom. (in English).
S. Liu, L.Yang, C. Zhang, “Online mental health services in China during the COVID-19 outbreak”, The Lancet Psychiatry. no.7(4), pp.17-8, 2020. [Online]. Available: https://doi.org/10.1016/S2215-0366(20)30077-8. (in English).
Y. Xiang, Y. Yang, Li W., “Timely mental health care for the 2019 novel coronavirus outbreak is urgently needed”, The Lancet Psychiatry, №7(3), 228-229, 2020. [Online]. Available: https://doi.org/10.1016/S2215-0366(20)30046-8. (in English).
C. A. Xiao, “Novel Approach of Consultation on 2019 Novel Coronavirus (COVID-19)-Related Psychological and Mental Problems: Structured Letter Therapy”. Psychiatry Investig. № 17(2), 175-6, 2020. [Online]. Available: https://www.ncbi.nlm.nih.gov/pubmed/32093461. (in English).
А. Gandolfi , “Planning of school teaching during Covid-19”, Physica D, vol. 415, 2021. [Online]. Available: https://reader.elsevier.com/reader/sd/pii/S0167278920305170?token=6ECA4B19143ED0315A860D50B5CDD1A1939D23529BBDB7A4DF0D89BF1A8C1E488C8479C710585FFB414CB6483D032246&originRegion=eu-west-1&originCreation=20220217123857. (in English).
A. Memon, A. Rigole, T. Nakashian, W. Taulo, C. Chávez, S. Mizunoya, “COVID-19: How prepared are global education systems for future crises?”, Innocenti Research Briefs, no. 21, 2020, [Online]. Available: https://www.unicef-irc.org/publications/1138-covid-19-how-prepared-are-global-education-systems-for-future-crises.html. (in English).
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Лариса Леонідівна Фамілярська, Любов Антонівна Кльоц
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Authors who publish in this journal agree to the following terms:
- Authors hold copyright immediately after publication of their works and retain publishing rights without any restrictions.
- The copyright commencement date complies the publication date of the issue, where the article is included in.
Content Licensing
- Authors grant the journal a right of the first publication of the work under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0) that allows others freely to read, download, copy and print submissions, search content and link to published articles, disseminate their full text and use them for any legitimate non-commercial purposes (i.e. educational or scientific) with the mandatory reference to the article’s authors and initial publication in this journal.
- Original published articles cannot be used by users (exept authors) for commercial purposes or distributed by third-party intermediary organizations for a fee.
Deposit Policy
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) during the editorial process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (see this journal’s registered deposit policy at Sherpa/Romeo directory).
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Post-print (post-refereeing manuscript version) and publisher's PDF-version self-archiving is allowed.
- Archiving the pre-print (pre-refereeing manuscript version) not allowed.
"Information Technologies and Learning Tools" is licensed under