A. I. Baturin, V. O. Lyfar, O. I. Zakhozhay, and V. H. Ivanov, “A UNIFORM INTERACTION MODEL OF EDUCATIONAL PROCESS AGENTS IN THE UNIFIED MANAGEMENT SYSTEM OF A HIGHER EDUCATION INSTITUTION”, ITLT, vol. 78, no. 4, pp. 266–277, Sep. 2020, doi: 10.33407/itlt.v78i4.3178.