Information Systems
Online Guidance Counseling
ICT in Education

How to Cite

J. A. P. Bato and D. E. Marcial, “STUDENTS’ ATTITUDES TOWARDS THE DEVELOPMENT OF AN ONLINE GUIDANCE COUNSELING SYSTEM”, ITLT, vol. 56, no. 6, pp. 40–50, Dec. 2016, doi: 10.33407/itlt.v56i6.1498.


Information and communication technology (ICT) impacts the guidance counseling services (GCS) in many higher education institutions (HEIs). However, many HEIs are experiencing the digital gap most especially in bridging ICT and GCS. This paper aims to measure the attitudes towards the development of an online guidance counseling system in a private university in the Philippines. All respondents are tertiary students during the 1st semester of the academic year 2014-2015 in a total of 348. An adapted survey questionnaire was used. The study shows that despite the students underutilizing the GCS, these students show positive attitudes towards the proposed system. The result implies that these students are capable of adapting to an online environment as an alternative to a face-to-face counseling setup. Based on the results, developing an online guidance counseling system is a promising initiative for this university.


Ajzabe, I. 1991. The Theory of Planned Behavior. Organizational Behavior and Human Decision Processes, p.179-211. Available from:

Brown, C 2012. Online Counseling: Attitudes and Potential Utilization by College Students Humboldt State University. Introduction p.4, Literature Review p.8, Online Outreach Program p.24 , Measures p.35 Available from:

Drigas, A., Koukianakis, L, and Papagerasimou, Y. 2008. Psychology in the ICT Era: Electronic Psychology. Introduction and Overview 88-90, E-Psychology Platform Structure and User Levels.Available from:

Gibson, R.., Mitchell M. 2003. Introduction to Counseling and Guidance 6th ed. New Jersey: Merrill Prentice Hall

Johnson, J., Rochkind, J. and Ott, A, 2010. Special Topic / Why Guidance Counseling Needs to Change

Beleaguered and Overworked [online] - Available from:

Neugrug, E. 1999. The World of Counselor. An Introduction to the Counseling Profession. Salt Lake City, Utah: Brooks Cole Publishing Company

Oliva, L 1970. Thesis: The Study of the Problems and Guidance Needs of College Students Residing in the Dormitories of the Two Selected Private Schools in Dumaguete City. Discussion p. 24, Conclusion p. 37

Richards, D 2008. Features and Benefits of Online Counseling at University Trinity College Online Mental Health Community. Retrieved from:

Sheehey, K. 2012. Report: High School Guidance Counselors Underutilized Counselors are Tasked with Clerical Duties. Retrieved from

Shiller, I. 2009. Online Counselling: A Review of the Literature. Available from:

Vogel, D., Wester, S., Larson, L. 2007. Avoidance of Counseling: Psychological Factors That Inhibit Seeking Help. Journal of Counseling & Development, p 410-415. Available from:

Authors who publish in this journal agree to the following terms:

  1. Authors hold copyright immediately after publication of their works and retain publishing rights without any restrictions.
  2. The copyright commencement date complies the publication date of the issue, where the article is included in.

Content Licensing

  1. Authors grant the journal a right of the first publication of the work under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0) that allows others freely to read, download, copy and print submissions, search content and link to published articles, disseminate their full text and use them for any legitimate non-commercial purposes (i.e. educational or scientific) with the mandatory reference to the article’s authors and initial publication in this journal.
  2. Original published articles cannot be used by users (exept authors) for commercial purposes or distributed by third-party intermediary organizations for a fee.

Deposit Policy

  1. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) during the editorial process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (see this journal’s registered deposit policy at Sherpa/Romeo directory).
  2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
  3. Post-print (post-refereeing manuscript version) and publisher's PDF-version self-archiving is allowed.
  4. Archiving the pre-print (pre-refereeing manuscript version) not allowed.


Download data is not yet available.